Privacy Policy
This Privacy Policy explains how Purr Sarcasm, operating as Purrsarcasm, collects, uses, shares and protects personal information when you visit https://purrsarcasm.com or buy from us, and the privacy rights available to you.
1. Information We Collect
Information you give us:
- Your name, email address and phone number
- Billing and shipping addresses
- Order history with our store
- Messages you send to our support team
Information collected automatically:
- IP address, device type, browser and operating system
- Cookies and similar technologies
- How you browse and interact with the site, such as pages viewed and searches made
2. How We Use Your Information
- To process, ship and track your orders and to handle returns and refunds
- To answer your questions and support requests
- To send order confirmations and shipping updates
- To send marketing emails if you have chosen to receive them
- To power product search on our site
- To measure site performance, improve our store and show relevant ads
- To prevent fraud and protect the security of our site and customers
- To comply with legal obligations
3. Who We Share Information With
We share personal information only with the service providers that help us run the store:
- PayPal: payment processing
- DigitalOcean Spaces: storage of files and images
- OpenAI: product search on our site
- Telegram: order notifications sent to our staff
- Our email (SMTP) provider: sending order and support emails
- Shipping carriers (USPS, UPS, FedEx, DHL): delivering your orders
- Google Analytics and Google Ads: analytics and advertising cookies
We may also disclose information when required by law or to protect our rights, customers or site.
4. Cookies, Analytics and Advertising
We use cookies to keep the site working, to understand how visitors use it through Google Analytics, and to measure and show ads through Google Ads. You can block or delete cookies in your browser settings, although some parts of the site may not work as intended without them.
5. Sale and Sharing of Personal Information
We do not sell your personal information for money. However, the advertising and analytics cookies used by Google Ads and Google Analytics may be considered "sharing" under the California Privacy Rights Act (CPRA) and similar US state laws. You can opt out at any time on our Do Not Sell or Share My Personal Information page.
6. Data Inventory
The table below summarizes the categories of personal information we collect and who receives them.
| Category of information | Examples | Recipients |
|---|---|---|
| Identifiers | Name, email address, phone number, shipping address | PayPal, our email provider, shipping carriers |
| Payment information | Payment details entered at checkout | PayPal |
| Commercial information | Products ordered, order totals, order history | PayPal, our email provider, Telegram |
| Internet activity | Pages viewed, device and browser data, cookie data | Google Analytics, Google Ads |
| Search queries | Searches you make on our site | OpenAI |
7. Your Privacy Rights
We extend the following rights to all customers in the United States:
- Right to know: ask what personal information we collect, use and disclose.
- Right to access: request a copy of the personal information we hold about you.
- Right to delete: ask us to delete your personal information, subject to legal exceptions.
- Right to correct: ask us to correct inaccurate personal information.
- Right to opt out: opt out of the sale or sharing of your personal information.
- Right to non-discrimination: we will not treat you differently for exercising your rights.
Depending on the state you live in, you may also have the right to data portability and the right to opt out of targeted advertising and profiling.
8. How to Submit a Request
Email [email protected] with a subject line that describes your request, or use the form below.
- Opt-out requests are completed within 15 business days. They do not require identity verification or an account.
- Other requests (know, access, delete, correct) may require us to verify your identity. We respond within 45 days, and if we need more time, we may extend this by a further 45 days and will let you know.
- Authorized agents may submit a request on your behalf with your signed written permission.
9. Appeals
If we decline your request, you can appeal by emailing [email protected] with the subject line "Privacy Appeal". We will respond within 60 days. If you disagree with the outcome, you may contact the Attorney General of your state.
10. Children's Privacy
Our site is not directed to children. We do not sell or share the personal information of consumers under 16 without prior consent: consumers aged 13 to 15 must opt in themselves, and children under 13 need a parent's or guardian's consent.
11. Sensitive Personal Information
We do not collect sensitive personal information, so we do not use or disclose it for any purpose.
12. Marketing Emails
Every marketing email includes an unsubscribe link. After you unsubscribe, we will still send transactional emails, such as order confirmations and shipping updates.
13. Data Retention and Security
We keep personal information only for as long as needed to fulfill orders, provide support and meet legal obligations. We use reasonable safeguards to protect it, including an encrypted SSL connection, but no method of transmission or storage is completely secure, so we cannot guarantee absolute security.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the date above shows the latest update.
Contact Us
For privacy questions or requests, contact Purr Sarcasm by email.
Email: [email protected]
Address: 1200 Independence Way, Norcross, GA 30093, United States
Support Hours: 9:00 AM – 5:00 PM (EST), Monday – Friday
Website: https://purrsarcasm.com
